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Store Policies

1. Shipping method: After an item has been added to the "Shopping Cart", you may select the shipping method.
None of our items are parishable and will be shipped via USPS. You can chose the method.



2. Shipping and handling charges will be shown after an item has been added
to the "Shopping Cart" and applies only to orders within the Continental United States.
This shipping charge is an estimate only. The exact amount will be calculated at the time
of shipment based on weight and dimensions of the package and destination zip code.
For shipping to Alaska, Hawaii, US Territories and for international orders, please contact our Customer Service at sales@apilcina.com.



3. Order deadlines: Orders will will be shipped 1-2 days if placed before 12:30
PM EST Monday through Thursday. Orders placed Thursday after 12:30 PM EST will
arrive on the following Tuesday. No orders are processed or shipped on weekend
days.
Due to shipping limitations, we are unable to ship packages for delivery on the
following holidays or the day thereafter: New Year's Day, President's Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.



4. Saturday delivery available so please ask us..



5. We are unable to accept orders for delivery to APO addresses.



6. Products freshness: Apilcina has a dedicated commitment to ensuring the safe, efficient delivery of our food and decore products. .



7. Returns and Exchanges: All merchandise is guaranteed to be fresh and should
be inspected immediately upon arrival. Credit will not be granted if
unsatisfactory items are discarded or partially consumed. Please keep all
packaging intact for any returns. All claims must be made within twenty-four
hours of receipt of shipment and a return authorization code will be issued.
Once the claim is received and accepted by Apilcina, we will automatically
re-ship merchandise. No returns will be accepted without this code.

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